Do you often leave your comments in books of complaints or voice your complaints about goods and services to administrators?

	Total: 7514
::::::::::::::::::::::::::::::::::	no, I don’t think it will help - 4162 (55.4%)
:::::::::::::::::::::::	yes, sometimes - 2817 (37.5%)
:::	no, I’m happy with everything - 346 (4.6%)
::	yes, always - 189 (2.5%)